Think Cultural Health chose Login.gov as their sign-in provider as a security measure. This service requires you to use an email address, password and two-factor authentication, sometimes referred to as multi-factor authentication, to sign-in. The use of two-factor authentication is an added layer of security to protect your private and sensitive information from hackers and password compromises.

Start by clicking on the LOGIN.GOV button above. You’ll automatically be taken to the Login.gov sign-in page. You can create an account or sign in if you already have a Login.gov account. Login.gov is only the sign-in service. Once you sign in, you’ll be directed to your Think Cultural Health account or profile. Login.gov requires you to use a multifactor authentication method. You can select to receive a code via SMS/Text or phone call or use an authentication application, government PIV/CAC card, face or touch unlock, security key or download backup codes. We encourage you to add more than one authentication method to your account to avoid getting locked out if you ever lose an authentication method. Learn more about the different authentication methods you can use.

Every time you click on the LOGIN.GOV button above, you’ll go to the Login.gov sign in page. Enter your Login.gov email address, password and use your two-factor authentication method. Once you enter this information correctly, you’ll be signed in and automatically directed back to the Think Cultural Health site.

In order for Login.gov to link to your existing Think Cultural Health account, your Login.gov email address must match your Think Cultural Health username/email address. If you are creating a new Login.gov account, please use the email address you use for Think Cultural Health. If you have an existing Login.gov account that you would like to link to your Think Cultural Health, please contact Think Cultural Health support and request your username be updated to match your Login.gov email address before you attempt to sign in.

If you already have a Login.gov account, you don’t need to create a second one. Use your existing Login.gov email address, password and a two-factor authentication method to sign in to Think Cultural Health. If you have an existing Think Cultural Health account that has a different email address than your Login.gov account, please contact Think Cultural Health support and request your username be updated to match your Login.gov email address before you attempt to sign in.

If you don’t have an Think Cultural Health profile, we recommend you use a personal email address that you control. We recommend you don’t use a work email address. Why? If you leave your job, you’ll no longer have access to that email address. Without access to that email address, it will be much harder to verify who you are, if you ever need to reset your password. You also can’t use an email address you share with someone else.

No. Each person must set up their own Login.gov account, with their own personal email address (not an email that you share with someone else).

Login.gov can only help you resolve issues around signing in. For example, you would contact Login.gov if you have questions about your password or two-factor authentication method.

Please keep in mind Login.gov cannot reset, delete or access your account on your behalf if you are locked out. You’ll need to delete your account and start again.

We encourage you to add more than one two-factor authentication method and to keep your username and password in a safe place. Visit the Login.gov Help center to learn more.