National CLAS Standards
National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care
CLAS
Culturally and Linguistically Appropriate Services
CLAS is a way to improve the quality of services provided to all individuals, which could ultimately help reduce health disparities. CLAS is about respect and responsiveness: Respect the whole individual and Respond to the individual’s health needs and preferences.
The Standards
The National CLAS Standards
The National CLAS Standards are a set of 15 action steps intended to improve quality of care and help eliminate health care disparities by providing a blueprint for individuals and health and health care organizations to implement culturally and linguistically appropriate services.