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Cultural Competency Program for Oral Health Providers

A free, online educational program accredited for oral health professionals.

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Program Details

About This Program

As oral health disparities among cultural minority groups persist in our country, culturally and linguistically appropriate services (CLAS) are increasingly recognized as an important strategy for improving quality of care to diverse populations. This e-learning program will equip you with the knowledge, skills, and awareness to best deliver oral health services to all patients, regardless of cultural or linguistic background.

Target Audience

  • Dentists
  • Dental Assistants
  • Dental Hygienists
  • Dental Specialists
  • Any oral health professional interested in learning about culturally and linguistically appropriate services


  • Course 1 covers the fundamentals of CLAS, including an overview of oral health care disparities.
  • Course 2 covers specific strategies for providing CLAS in oral health practice and management, including how to increase your awareness of patient’s cultural beliefs and needs.
  • Course 3 covers culturally and linguistically appropriate communication, including barriers and facilitators to verbal, nonverbal, and written communication.

Credit Designation

Dentists, Dental Hygienists, and Dental Assistants - 6 credits

Professional Learning Services, LLC (PLS), Winsted, CT is an ADA CERP Recognized Provider (5/1/2017 - 6/30/2021). ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. PLS designates this activity for 6 continuing education credits. PLS has partnered with the Office of Minority Health, Department of HHS. PLS is designated as an approved Provider by the American Academy of Dental Hygiene, Inc. (January 1, - December 31, 2019). Approval does not imply acceptance by a state or provincial Board of Dentistry.

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National CLAS Standards

This e-learning program is grounded in the HHS Office of Minority Health's National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care.

The program is intended to support the delivery of culturally and linguistically competent services and the implementation of the National CLAS Standards.