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Improving Cultural Competency for Behavioral Health Professionals

Learn how to better respect and respond to your client's unique needs in this free, online training.

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ABOUT THIS PROGRAM

Cultural and linguistic competency is recognized as an important strategy for improving the quality of care provided to clients from diverse backgrounds. The goal of this e-learning program is to help behavioral health professionals increase their cultural and linguistic competency.

  • In Course 1, An introduction to cultural and linguistic competency, you'll learn what culture has to do with behavioral health care.
  • In Course 2, Know thyself – Increasing self-awareness, you'll learn how to get to know your cultural identity and how it affects your work with clients.
  • In Course 3, Knowing others – Increasing awareness of your client's cultural identity, you'll learn how to get to know your client’s cultural identity.
  • In Course 4, Culturally and linguistically appropriate interventions and services, you'll learn how to build stronger therapeutic relationships with clients from diverse backgrounds.

The estimated time to complete all 4 Courses is 5 hours. Courses 1 and 2 take approximately 1 hour each. Courses 3 and 4 take approximately 1.5 hours each.

All aspects of a provider's and a client's cultural identity influence the therapeutic process

Cultural and linguistic competency

Credit Information

This program is accredited for 5 contact hours for licensed alcohol and drug counselors, nurses, psychologists, and psychiatrists; and for 4 contact hours for social workers. Other professionals may earn a Statement of Participation.

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Learning Objectives

After completing this continuing education activity, participants will be able to:

  • Describe how culture, cultural identity, and intersectionality are related to behavioral health and behavioral health care.
  • Describe the principles of cultural competency and cultural humility.
  • Discuss how our bias, power, and privilege can affect the therapeutic relationship.
  • Discuss ways to learn more about a client's cultural identity.
  • Describe how stereotypes and microaggressions can affect the therapeutic relationship.
  • Explain how culture and stigma can influence help-seeking behaviors.
  • Describe how communication styles can differ across cultures.
  • Identify strategies to reduce bias during assessment and diagnosis.
  • Explain how to elicit a client's explanatory model.

How to Obtain Credit

For successful completion of this activity and to obtain contact hours, the learner must register on this site, review the individual modules/content, obtain a minimum post-test score of 80%, and complete the course evaluation. Certificates and statements of credit are sent to the participant's computer. That's it - no need to wait for the certificate to be mailed to you!

Original Release Date: May 1, 2019

Last Date of Review: May 1, 2019

Estimated Time to Complete this Activity: 4-5 hours

Francis Lu, MD
Kim Professor in Cultural Psychiatry, Emeritus, Department of Psychiatry and Behavioral Sciences
University of California, Davis

C. Godfrey Jacobs, BA
Senior Program Manager
Health Determinants & Disparities Practice
General Dynamics Information Technology

Jennifer Kenyon, BA
Research Analyst
Health Determinants & Disparities Practice
General Dynamics Information Technology

Karolina Schantz, MPH
Research Analyst
Health Determinants & Disparities Practice
General Dynamics Information Technology

Amanda Gashel, RN
Echo 360 Continuing Education

Kameisha L. Bennett, MA
HHS Substance Abuse and Mental Health Services Administration

Tenly Pau Biggs, MSW, LGSW
HHS Substance Abuse and Mental Health Services Administration

Joyce P. Chu, PhD
Palo Alto University

Lillian Comas-Diaz, PhD
Transcultural Mental Health Institute

Holly Echo-Hawk
Echo Hawk & Associates

Joseph P. Gone, PhD
University of Michigan

Gordon Nagayama Hall, PhD
University of Oregon

Lisa M. Hooper, PhD
University of Northern Iowa

Mario Hernandez, PhD
University of South Florida

Rachel Kaul, LCSW, CTS
HHS Office of the Assistant Secretary for Preparedness and Response

Frederick Leong, PhD
Michigan State University

Jeanne Miranda, PhD
University of California – Los Angeles

Roslyn Holliday Moore, MS
HHS Substance Abuse and Mental Health Services Administration

Patti Rose, EdD
University of Miami

Tonia Schaffer, MPH
HHS Substance Abuse and Mental Health Services Administration

Erlanger “Earl” Turner, PhD
University of Houston