Fundamentals of the National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care

This live webinar, held on March 17, 2016, explored culturally and linguistically appropriate services (CLAS), why they matter, and how the National CLAS Standards can help organizations provide culturally responsive and respectful services. Following the slide presentation, the Deputy Assistant Secretary for Minority Health, Dr. J. Nadine Gracia, MD, MSCE, answered questions posed by webinar participants.

The National CLAS Standards in Action

This live webinar, held on June 30, 2016, discussed how different organizations - including an integrated health care system, an academic medical center, and a public health department - are implementing the National CLAS Standards. Presenters shared their successes, best practices and strategies, as well as challenges, for meeting the needs of the individuals and communities they serve, regardless of cultural background or communication needs.

CLAS in School Nursing: An HHS & NASN Webinar

This presentation discusses culturally and linguistically appropriate services in school nursing. It presents ways that school nurses can provide the best care possible to every student and family they serve, no matter their cultural or linguistic background.

A discussion guide accompanies this webinar. It is designed to guide a small group of school nurses through a deeper exploration of the information in this webinar. It provides talking points, discussion questions, and group activities. The discussion guide can be used in a variety of ways: you may pause the webinar at any time to work on related activities, review the discussion guide after the webinar, or use the discussion guide in a group training such a staff nursing meeting.

• Discussion Guide
• Presentation Slides

Why Culturally and Linguistically Appropriate Services?

This presentation explores why culturally and linguistically appropriate services (CLAS) are important. The recording highlights the role of CLAS in accreditation, disparities reduction, responding to changing demographics, improving quality of services, and more.

Exploring Culture in CLAS: Sexual Orientation and Gender Identity

This presentation provides an overview of the National CLAS Standards in relation to sexual orientation and gender identity.

Exploring Culture in CLAS: Religion and Spirituality

This presentation provides an overview of the National CLAS Standards in relation to religion and spirituality.

A Primer on Communication and Language Assistance

This presentation offers the viewer foundational knowledge on the concepts of communication and language assistance. The recording addresses the importance of effective communication, discusses key concepts and terminology, and offers an overview differentiating between the roles of interpreters and translators. Finally, the webinar highlights the National CLAS Standards as a resource available to assist in the adoption and implementation of communication and language assistance.

The National CLAS Standards, Health Literacy, and Communication

Culturally and linguistically appropriate services (CLAS) help health professionals provide high quality services and communicate effectively with diverse communities. Communication and language are integral to one's culture and therefore are critical aspects of the provision of quality, patient-centered services. This presentation will describe the National CLAS Standards and the opportunities to address CLAS and health literacy at every point of contact.

The Context of CLAS in Mental Health

This presentation explores strategies for understanding clients' and communities' cultural and linguistic needs, and how to adapt mental health services to fit those needs. It discusses the National CLAS Standards as a framework for improving the quality of mental health services.

Leveraging CLAS: A Webinar for the Heartland Regional Health Equity Council

This live webinar was presented to the Heartland Regional Health Equity Council. It provided an overview of the National CLAS Standards and offered resources for better understanding culturally and linguistically appropriate services (CLAS). The webinar concluded with a Question & Answer session.

National CLAS Standards for Grant Reviewers

Many funding organizations require recipients to demonstrate cultural and linguistic competence in their grant applications. This presentation offers grant reviewers with foundational knowledge about cultural and linguistic competence and the National CLAS Standards, including an overview of how culturally and linguistically appropriate services (CLAS) may appear in an application or organization.

Advancing CLAS at all Phases of a Disaster

This recording of a live presentation discusses how to advance culturally and linguistically appropriate services at all phases of a disaster. The presentation was given at 2012 Symposium on Racial Disparities in the Disaster Context at the Washington & Lee University School of Law.

The National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care: A Tool for Tribal Communities

In this live webinar sponsored by the HHS Substance Abuse and Mental Health Services Administration, a panel explores the National CLAS Standards as a tool for tribal communities' efforts to advance health equity and reduce health care disparities. The webinar presents real-life examples of providing CLAS in tribal communities.

The Cultural Competency Program for Oral Health Professionals E-learning Program

This presentation provides an overview of the Cultural Competency Program for Oral Health Professionals. This e-learning program is designed to equip dentists, dental assistants, dental hygienists, and other dental specialists with the knowledge, skills, and awareness to best deliver oral health services to all patients, regardless of cultural or linguistic background.

Una presentación sobre el papel que los promotores de salud pueden tomar contra las condiciones crónicas en la comunidad latina

El 10 de noviembre de 2015, la Oficina de Salud de las Minorías del Departamento de Salud y Servicios Humanos de EE.UU. presentó un seminario web, en español sobre el curso de aprendizaje en línea titulado: Promoviendo Decisiones Saludables y Cambios en la Comunidad. Las presentadoras invitadas a este seminario web hablaron sobre cómo este curso de aprendizaje en línea puede ayudar a los promotores de salud a hablar con miembros de la comunidad sobre el manejo de las enfermedades crónicas.

On November 10, 2015, the Office of Minority Health, U.S. Department of Health and Human Services (HHS), hosted a Spanish-language webinar discussing Promoting Healthy Choices and Community Changes: An E-learning Program for Promotores de Salud. Speakers on the webinar discussed how the e-learning program may help promotores de salud talk to community members about chronic disease management.

Promotores de Salud E-Learning Program: Stakeholder Call

On June 23, 2015, the HHS Office of Minority Health hosted a stakeholder call to announce Promoting Healthy Choices and Community Changes: An E-learning Program for Promotores de Salud. The speakers on the stakeholder call included: J. Nadine Gracia, MD, MSCE, Deputy Assistant Secretary for Minority Health and Director of the HHS Office of Minority Health. Ken Johnson, JD, Senior Public Health Advisor, HHS Office of Minority Health. Liliana Rañón, Associate Director, Asian American/Pacific Islander & Latino Affairs, HHS Office of Intergovernmental & External Affairs. Brendaly Rodríguez, MA, Manager, Community Engagement and Cultural Diversity Program, University of Miami Clinical and Translational Science Institute (CTSI) and Co-Chair, Florida Community Health Worker Coalition

Cultural Awareness Training for United States Public Health Service Commissioned Corps

This cultural awareness training was presented to the U.S. Public Health Service Commissioned Corps on January 29, 2020. The webinar presented strategies to improve leadership and service by increasing Commissioned Corps officers’ cultural awareness and ability to serve individuals from diverse backgrounds in their agencies and during deployment. It included an overview of the National CLAS Standards and offered resources about providing culturally and linguistically appropriate services (CLAS).